Terms of Service

Termsof Service

Last updated: April 2026

1. Acceptance of Terms

By accessing or using the Fanlock website and services (the "Services"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, you may not access or use the Services.

2. Description of Service

Fanlock provides automated content protection services, including internet monitoring for unauthorized use of your content and DMCA takedown submissions on your behalf.

3. Authorization & Agency

By creating an account and using Fanlock, you authorize Fanlock LLC to act as your authorized agent to identify, report, and request removal of infringing copies of your content.

Privacy protection applies to all enforcement actions: notices are filed using your stage name, and Fanlock appears as authorized agent.

  • Scan and monitor search engines, social media platforms, messaging services, forums, file hosting services, and other websites for unauthorized copies.
  • Generate, sign, and submit DMCA notices and related IP enforcement requests on your behalf.
  • Communicate with third parties as your representative in connection with IP enforcement.
  • Escalate unresolved cases through payment processors, hosts, CDNs, domain registrars, and infrastructure providers.

4. DMCA Authorization & Representation

You represent and warrant that you own the copyrighted content submitted for protection or have explicit written authorization from the copyright owner.

You acknowledge that false or misleading takedown notices may create legal liability under 17 U.S.C. § 512(f).

5. Counter-Notifications

If a target submits a DMCA counter-notification, Fanlock forwards it to you. You decide whether to pursue additional legal action. Fanlock does not provide legal advice.

6. No Guarantee of Removal

Services are provided on a reasonable-efforts basis. Fanlock does not guarantee detection of all infringement, specific removal outcomes, or fixed removal timelines.

7. License to Process Content

You grant Fanlock a non-exclusive, worldwide, royalty-free license to process submitted content solely to provide Services, including detection, takedown generation, and enforcement support.

8. Prohibited Content

You may not submit or reference content that:

  • Depicts minors in sexual, suggestive, or exploitative contexts.
  • Contains non-consensual intimate imagery.
  • Depicts trafficking or exploitation.
  • Violates applicable laws on age, consent, or depiction.

9. User Responsibilities

You agree not to:

  • Submit false claims or use the Service for harassment.
  • Provide misleading ownership information.
  • Attempt to interfere with service integrity or abuse automated systems.
  • Use Fanlock to target lawful content or non-infringing third parties.

10. Account Restrictions

Fanlock may suspend or restrict accounts involved in abuse, fraud, repeated policy violations, or legal non-compliance.

11. Prohibited Competitor Access

Competitors and their representatives may not access, test, scrape, benchmark, or reverse engineer Fanlock systems without prior written consent.

12. Confidentiality

You agree to keep non-public technical, operational, and business information about Fanlock confidential.

13. Subscriptions, Auto-Renewal & Price Changes

Paid plans renew automatically unless canceled before renewal. Fanlock may update pricing with notice where required by law.

14. Failed Payments

If payment fails, Fanlock may retry billing, suspend account features, or limit enforcement actions until payment is resolved.

15. Taxes

You are responsible for all taxes and governmental charges related to your use of paid Services unless explicitly stated otherwise.

16. No Refunds

Except where required by law, subscription fees are non-refundable and non-creditable once billed.

17. Chargebacks

Improper chargebacks may result in account suspension, debt recovery, and permanent restrictions on future use.

18. Disclaimer of Warranties

Services are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness, and non-infringement.

19. Limitation of Liability

To the maximum extent allowed by law, Fanlock is not liable for indirect, incidental, special, consequential, or punitive damages arising from Service use.

20. Indemnification

You agree to defend, indemnify, and hold harmless Fanlock and its affiliates from claims arising from your content, account activity, or breach of these Terms.

21. Time Limit on Claims

Any claim arising out of these Terms or the Services must be brought within one year after the claim arose unless a longer period is required by law.

22. Termination

Either party may terminate use of Services at any time. Fanlock may terminate immediately for violations, abuse, fraud, or legal risk.

23. No Reinstatement

Accounts terminated for abuse, fraud, or severe policy breaches may not be reinstated.

24. Termination Data Handling

After termination, account data may be deleted per retention rules, except data required for legal, billing, anti-fraud, or dispute defense purposes.

25. Survival

Sections regarding payment, confidentiality, disclaimers, liability limits, indemnification, disputes, and other terms that by nature should survive will remain in effect after termination.

26. Dispute Resolution

Disputes should first be submitted to Fanlock support for informal resolution. Unresolved disputes are subject to the governing law and venue terms below.

27. Governing Law & Venue

These Terms are governed by applicable U.S. law and controlling state law provisions. Venue for disputes is in the applicable courts designated by Fanlock’s operating jurisdiction.

28. Force Majeure

Fanlock is not liable for delays or failures caused by events beyond reasonable control, including infrastructure outages, legal restrictions, cyber incidents, or third-party platform actions.

29. Audit and Investigation

Fanlock may investigate suspicious activity, misuse, and violations of these Terms and may cooperate with lawful requests from regulators and law enforcement.

30. Services Monitoring

Fanlock may monitor service performance, anti-abuse signals, and account behaviors to maintain reliability, security, and legal compliance.

31. Platform Cooperation

Fanlock may share limited, necessary information with platforms, hosts, registrars, payment processors, and related providers to complete enforcement actions.

32. Aggregate Data

Fanlock may create anonymized or aggregated statistics for service analytics, benchmarking, and product improvement, provided no personal identity is disclosed.

33. Export Compliance

You agree to comply with applicable export control and sanctions laws and confirm you are not using Services in violation of those laws.

34. Electronic Communications

By using Services, you consent to receiving electronic communications, notices, and disclosures from Fanlock via email or in-app channels.

35. Third-Party Integrations

Integrations and dependencies on third-party platforms are provided on an as-available basis, and Fanlock is not responsible for third-party service changes or outages.

36. Modifications

Fanlock may update these Terms periodically. Material changes become effective on posting or as otherwise notified.

37. General Provisions

If any provision is unenforceable, remaining provisions continue in full force. Failure to enforce a provision is not a waiver.

38. Analytics and Advertising

Fanlock may use analytics and advertising technologies to measure usage, campaign attribution, and performance optimization in accordance with our Privacy Policy.

39. Contact

For legal or terms questions, contact .legal@fanlock.com