PrivacyPolicy

Fanlock ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and content protection services (the "Service").

We collect information that you provide directly to us, including:

We also collect information automatically as you use our Service, including device identifiers, device fingerprints (such as browser configuration, installed fonts, screen and hardware characteristics, operating system, and IP address), approximate location, pages viewed, referral source, and advertising-click identifiers.

• Account Information: Name, Mother's name, Father's name, Date of Birth, Age, Gender, Death certificate, Nationality, etc.
• Content Protection Data: Social media handles, profile URLs, stage names, and reference images necessary for our scanning technology to identify your content.
• Scanning Data: Information about potential matches found on third-party sites during our scanning operations.

We use the information we collect to:

• Provide, maintain, and improve our services.
• Scan the internet (including search engines, social media, and leak sites) for your content.
• Generate and send DMCA takedown notices on your behalf to infringing platforms and hosts.
• Communicate with you about your account, security alerts, and support messages.

By using Fanlock, you authorize Fanlock LLC to act as your authorized agent for the purpose of enforcing your intellectual property rights.

In connection with this authorized agent role, we may share limited information with third parties as described in this policy. This authorization is governed by our Terms of Service.

To perform our services (specifically sending takedown notices), we share limited information with infringing platforms:

Important: We never submit your real name, home address, or personal contact information in DMCA notices. All takedowns are filed under your stage name with Fanlock as the authorized representative.

We do NOT sell your personal data to third parties.

• Stage Name Only: DMCA takedown notices are filed using your stage name (performer name), NOT your real legal name.
• Authorized Agent Details: Fanlock acts as your authorized DMCA agent, and our company information appears on notices.
• Legal Compliance: We may disclose information if required by law, subpoena, or legal process.

We verify that you own the original works you ask us to enforce. Platforms routinely require ownership proof before honoring a DMCA notice.

• Data Collected: A screenshot from inside your creator dashboard on the source platform showing you logged in with your handle and platform branding.
• Purpose: To prove you own or control the source account where your works originally live.
• Storage & Security: Screenshots are stored in private storage, encrypted at rest using AES-256, and access is strictly limited.
• Retention Period: Screenshots are retained while your account is active and deleted upon account closure.
• Your Rights: You may request deletion of approved screenshots at any time.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

To protect the integrity of the Service and enforce our Terms of Service, Fanlock uses device and network signals to detect fraud, prevent abuse, and identify attempts to evade account termination.

Device fingerprinting for fraud prevention is essential to the Service and cannot be disabled while you maintain an account.

• Device Fingerprinting: We collect and process a device fingerprint derived from browser, hardware, network, and software characteristics.
• IP Address and Network Data: We log IP addresses and related network metadata for security, rate limiting, fraud detection, and legal compliance.
• Payment Risk Data: Our payment processor may share device, behavioral, and risk-score data with us to detect fraudulent transactions.
• Retention: Fraud and security signals are retained for up to seven years to defend against legal claims and detect repeat abuse.

We use third-party analytics and advertising services to measure how visitors interact with our Service, understand which channels are effective, and improve our product.

Cookies include both first-party and third-party cookies with expirations of up to two years.

Where GDPR or UK GDPR applies, we rely on consent for non-essential analytics and advertising cookies.

Fanlock does not collect, create, store, transmit, or otherwise process biometric identifiers or biometric information as defined under applicable biometric privacy laws.

Our current processing methods use non-biometric techniques such as perceptual hashing, metadata extraction, and text-based content analysis.

Fanlock may in the future offer optional features that involve biometric processing. Such features, if offered, will be opt-in and require separate written informed consent.

• Be offered exclusively on an opt-in basis.
• Require separate written informed consent through a dedicated release.
• Not be required as a condition of using other Fanlock Services.
• Identify any third-party biometric processors by name in the release.
• Comply with applicable biometric privacy laws, including BIPA written release requirements.

If you have any questions about this Privacy Policy, please contact us at .legal@fanlock.com.